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Shipping Information

Our Online Store lucafaloni.com continues to operate normally with free and undisrupted worldwide delivery with DHL and free returns.

We ship worldwide using DHL, to ensure a fast, tracked and safe delivery. Shipping is always FREE on all international orders.

Delivery time:

  • 1-2 days for US (depending on city)
  • 1-2 days for Europe (depending on country)
  • 2-3 business days with the option to select next day delivery in the UK
  • 2-3 days for Rest of the World

Please note, faster shipping options are available.

If you have any question please write an email to care@lucafaloni.com, we can accomodate special requests and can offer faster delivery when necessary.

You can call us:

  • Worldwide & UK: +44(0) 203 468 4710
  • USA: 212 226 7392
  • Sweden: 08 408 388 23


Returns Information

If for any reason you are unhappy with the products or the size, you can return them for a full refund or exchange them within 30 days, the process is extremely easy and FREE WORLDWIDE on all orders. In case of exchanges, we will cover the cost of shipping the item back to you.

If you need to make a return or exchange or if you have any question, please send an email to care@lucafaloni.com. We provide a free DHL pick-up service at a location convenient for you, or alternatively, you can drop the package at a DHL service point.

Once we receive the items, we will credit the payment back to you in two days using the original payment method, or we will ship the new items. We can only accept items that are unworn and unwashed, and with the original packaging materials.


Contact Information

If you need to get in touch please email us and we will reply immediately

Or you can call us

Worldwide & UK: +44(0) 203 468 4710

USA: 212 226 7392

Sweden: 08 408 388 23

Stores Information

You can shop online with free worldwide shipping and returns or visit us in store:


107-108 Marylebone High Street, W1U 4RU

192 Piccadilly, W1J 9EU

Opening Hours:

Monday-Saturday: 10am–7pm

Sunday: 11am–5pm


New York City

386 West Broadway, 10012, New York

Opening Hours:

Monday-Saturday: 11am–7pm

Sunday: 12pm–6pm



Sturegallerian AB, Grev Turegatan 11A-C, 11485, Stockholm

Opening Hours:

Monday-Friday: 10am–7pm

Saturday: 10am–5pm

Sunday: 12pm–5pm


Milan - Coming Soon

Receive practical advice and guidance from our experts dedicated to making your shopping experience simpler. To book a personal styling session, please email care@lucafaloni.com.

If you have any questions or special requests, please contact our customer services.